Hardware / Tool

Troubleshooting assistant: my PC won't start

Answer the questions one by one: the assistant goes through every possible cause, from the power socket to the boot loader, and concludes with the likely cause and the repair steps in order.

Hardware Tool All levels Published October 20, 2026 Translated October 27, 2026 10 min read Version française
Close-up of a computer motherboard
Photo: Bartosz Kwitkowski on Unsplash

In plain words

A PC that won't start is like a car that won't start: before changing the engine, you check there is fuel, the battery is charged and the key turns. The assistant follows the same order, from the simplest to the most complex, and never has you take a part out while a more obvious cause hasn't been ruled out.

How the assistant reasons

A PC's startup follows a chain where each link depends on the previous one. The assistant starts by identifying the last link that works, then tests the hypotheses from the most to the least likely:

What you see What already works Where to look
No sign of life Nothing Power, power supply, power button
Fans but a black screen Power supply Monitor, memory, BIOS, graphics card
Turns on then cuts out Power supply (partly) Short circuit, overheating, unstable setting
Light or beeps Motherboard The component named by the light
Logo then error Motherboard, processor, memory Disk, boot order, Secure Boot
The system crashes All the basic hardware Drivers, updates, system files

Before opening the case

Unplug the power cable before touching a component, touch a metal part of the case to discharge static electricity, and never open the power supply: its capacitors stay charged after it is unplugged.

If the assistant doesn't find it

If your case falls outside the paths offered, the guide PC won't start details the general method, and Windows 11 maintenance and repair covers system failures in depth. Without spare parts to test by elimination (power supply, memory module, graphics card), a repair shop has everything needed to isolate the faulty component.

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